Welcome to PackPack! Here is everything you need to know about our billing process, subscription options, pricing, upgrades, and how to handle refunds and cancellations.

If you're currently subscribed to the Monthly Plan, you can upgrade to the Annual Plan at any time. The upgrade will take effect immediately, and any remaining balance from the current month will be applied to the annual fee.

To cancel your subscription, simply click the Downgrade option under the Starter Plan. Your subscription will remain active until the end of the current billing cycle, and no further charges will be applied. Please note that there are no partial refunds for canceled subscriptions.

If you would like to request a refund, please contact us at [email protected]. We will cancel your subscription and refund the remaining balance on a pro-rata basis.

Feel free to reach out if you have any further questions!